At Healing Mental Health (HmH), we create digital self-help books to support your healing journey. Because our products are instant digital downloads, all sales are final, and we do not offer refunds or exchanges.

1. No refund policy for digital products

Due to the nature of digital products, once a book is purchased and downloaded, we cannot issue a refund under any circumstances.

Before purchasing, please ensure that you read the product description carefully, review any available previews or sample pages, and contact us with any questions before completing your order.

2. Exceptions & customer support

While we do not offer refunds, we are happy to assist you with any issues related to your purchase. If you did not receive your product, encountered a corrupt or unreadable file, or accidentally made a duplicate purchase, contact us within 24 hours for assistance. We will work with you to resolve the problem and ensure you receive your digital product.

If you experience any issues, email us at [Your Contact Email], and we’ll do our best to help.

3. Chargeback & dispute policy

Since our policy clearly states that all sales are final, any fraudulent chargebacks or payment disputes will result in immediate termination of access to our products and a report to the payment provider for policy violation. We encourage you to reach out to us first if you have any concerns before disputing a charge.

4. Contact us

If you need assistance with your order, email us at:

Email:
Website:

By purchasing from our website, you acknowledge and agree to this No Refund Policy.